Amazon Connect Customer Profiles


Amazon Connect Customer Profiles

Amazon Connect Customer Profiles is a unified customer profile for your contact center that has pre-built connectors powered by AppFlow that make it easy to combine customer information from third party applications, such as Salesforce (CRM), ServiceNow (ITSM), and your enterprise resource planning (ERP), with contact history from your Amazon Connect contact center. If you’re new to Amazon Connect, you might find it helpful to review the Amazon Connect Administrator Guide.

Use this page to mock Amazon Connect Customer Profiles in your testing and development.

Run our mock API sample using the open source WireMock library, or in the free edition of WireMock Cloud. You'll have a working API server simulating the behavior of Amazon Connect Customer Profiles, which will allow you to keep building and testing even if the actual API you isn't currently available.

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